This session will give you the tools that you need to assess your staffing pattern, determine what staff is needed in the future, recruitment and interview strategies.

This session teaches the Director of Nursing how to organize his or herself before the survey team arrives. When the survey team comes knocking, it is essential to be calm and well prepared. Your ...

The Informal Dispute Resolution process requires you and the administrative team work together to present information in a structured format that proves that an identified issue of non-compliance did ...

The Director of Nursing is a key component in facility marketing and success. The nursing department is typically the largest department and is the producer of the main product line; Care and ...

In order to work smart and bring out the best in your staff, you need to have essential resources to be successful. Take some time to invest in yourself as Betty Brunner gives you a walk through your ...